Salesforce Administrator

• Work closely with cross-functional teams to optimise business processes.
• Take advantage of career opportunities in a growing company.
• Enjoy a range of perks including flexible working, and corporate discounts

Salesforce Administrator

About Us

INX Software is a leading provider of software designed to meet the risk, compliance, workforce management, training, and reporting needs of high-risk, complex, and remote businesses.

K2fly supports resource and asset-intensive industries across five continents, addressing regulatory and compliance challenges in the areas of mineral resource governance, natural resource governance, and mine technical assurance.

Together, we provide mission-critical solutions for some of the world’s biggest mining companies, as well as leading businesses in sectors such as energy, transport, utilities, engineering, and manufacturing.

A little about the role

Are you a skilled Salesforce Administrator with a passion for optimising CRM systems and supporting business growth? Join our team and play a key role in the management and evolution of our Salesforce platform. We are looking for a Salesforce Administrator who is proactive, results-driven, and able to enhance our Salesforce environment for maximum efficiency.

Key Responsibilities

Salesforce Administration:

• Manage and maintain the Salesforce platform, including user accounts, roles, permissions, and security settings to ensure a seamless experience for all users.
• Perform regular system audits, address issues, and prepare for system upgrades to stay ahead of potential challenges.

Customisation and Development:

• Customise Salesforce fields, page layouts, record types, reports, and dashboards to meet business needs.
• Develop and implement new processes, workflows, and automations that streamline sales operations.
• Work closely with the sales team to gather requirements and translate them into effective Salesforce solutions.

Data Management:

• Ensure data integrity and accuracy by performing regular data uploads, updates, deduplication, and cleansing.
• Monitor and manage data quality to ensure actionable insights are readily available and support decision-making.

User Support and Training:

• Provide continuous support and training to users, ensuring they effectively utilise Salesforce’s full capabilities.
• Create and maintain user documentation, training guides, and help materials for internal teams.

Reporting and Analytics:

• Design and manage complex reports and dashboards to track key sales metrics and performance indicators.
• Deliver insights and actionable recommendations based on data analysis to support strategic decision-making.

Integration and Automation:

• Oversee and support third-party integrations with Salesforce, ensuring seamless data flow between platforms.
• Implement and maintain Salesforce automation tools like Process Builder, Flows, and Workflows to improve efficiency and reduce manual effort.

What We’re Looking For

• Proven experience as a Salesforce Administrator with hands-on experience in managing and customising the Salesforce platform.
• Strong knowledge of Salesforce administration, customisation, automation, and integration.
• Ability to develop and manage reports, dashboards, and key metrics.
• Excellent problem-solving skills, attention to detail, and ability to work with cross-functional teams.
• Salesforce certifications (Salesforce Certified Administrator) are a plus.

Why Join Us?

Some our perks include:

• Flexible Work for Work-Life Harmony. That's why we offer flexible work arrangements such as hybrid options, flexible hours, compressed work weeks and more.
• Learning and development platforms to foster personal and professional growth.
• Our comprehensive Employee Assistance Program provides confidential counselling and resources to help you thrive.
• Stay motivated and healthy with corporate gym discounts and luxury benefits like Corporate Lexus perks.
• Enjoy cashback discounts and exclusive deals through our Rewards platform, our way of appreciating your hard work.

Next Steps

Let’s keep it simple, click apply and send us your resume, we’ll shortlist applicants and be in contact.

We are a 2023 Circle Back Initiative Employer, we commit to respond to every applicant.